Take a Look: Accelerated Growth in Contactless Payments

The Federal Reserve, responsible for monitoring the health of the U.S. economy, publishes a series of studies every three years to discover trends in noncash payments across the country. These payments include credit cards, prepaid and non-prepaid debit cards, ACH and checks. According to their most recent findings published in 2020, the Federal Reserve has … Read more

How Digitizing Processes Boosts Engagement with Constituents

Wilmington, North Carolina City Hall

Many municipal and state governments are challenged to meet the fast-paced advancement of technology demanded and driven by their citizens. While many citizens are accustomed to shopping online, or filing federal tax returns, booking medical appointments, and paying bills, they often must still access local government services either in person or by phone. While many … Read more

The True Cost of Patient Payment Collections

Due to the increase of patient financial responsibility, hospitals and health systems often experience difficulty collecting on those patient-pay accounts. In fact, most patient accounts are never paid in full. Research shows that 68 percent of patient bills under $500 are never paid, along with 86 percent of those between $500 and $1,000 and 99 … Read more

Why Greater Visibility of Patient Financial Responsibility Matters

Do you know your patients’ financial status as well as the physician knows their health status? If you can’t answer “yes” to that question, you may be leaving too many receivables uncollected. Gone are the days when providers billed everything to third-party payers. Patients’ financial obligations for their healthcare have increased substantially in recent years. … Read more

Take a Look: Creating a Future-Ready City

As local and state governments turn to innovation to deliver more value through diverse collaboration, one emerging metric driving forward-thinking solutions is resiliency, or the ability to react and respond to unpredictable events. From global circumstances, natural disasters, or other economic and resource taxing events, take a look how communities and leaders are embracing technological … Read more

8 Reasons Why Digital Transformation is Important

Today’s enterprise landscape is fundamentally changing at an accelerated pace, with far-reaching implications beyond a single organization, industry, or customer base. Although the concept of digital transformation is relatively new and has gained traction in recent years, disruptive technologies are more than a passing movement.  What is Digital Transformation? Digital transformation refers to the integration … Read more