What is a Virtual Terminal For Credit Card Processing? Everything You Need To Know

Virtual Terminal

The world of payment processing is shifting every day. With each new technological advance, merchants must accommodate the growing number of payment methods. Finding a credit card processing system that accepts all major credit cards and mobile payments while keeping costs down can be challenging. That’s where virtual terminal payment processing comes in. A virtual … Read more

What Is Service Request Management? [Why You Need It]

Service Request Management

Service request management software is one way to make sure the needs of your customers, vendors, and employees are efficiently tracked and resolved, rather than letting concerns fall through the cracks. Here’s your chance to learn more about service request management, including what a service request is and the best strategies for implementing a service … Read more

Text-to-Pay: Is It Right for Your Organization?

Text-2-pay

Text-to-pay is a convenient and secure mobile payment method that allows consumers to pay for goods and services via text messages (SMS) or messaging apps. This technology leverages the ubiquity of mobile phones and the simplicity of text messaging to facilitate quick, hassle-free transactions.  In this article, we’ll cover what it means to pay by … Read more

What Are Integrated Payments?

person making a bill payment online from their phone

These days, it seems like every government entity is moving toward unified, collaborative systems. This trend is primarily due to a shift in consumer expectations, no matter which government sector they’re dealing with. Building trust with your community is more critical than ever, and the digital platforms you use to accommodate your citizens are a … Read more

New Debt Collection Laws of 2022: Information for Government Organizations

Government organizations have a singular focus—providing exceptional service and support for citizens. Regarding financial transactions, citizens deserve to be informed from start to finish. Occasionally, that includes debt collection systems. While government organizations rely on property liens over debt collection practices, it’s important to be informed on how the new debt collection laws of 2022 … Read more

Payment Platform

online payment

What Is a Payment Platform? A payment platform refers to a digital infrastructure that enables the processing and facilitation of financial transactions, allowing seamless exchanges of funds between various entities. Payment platform technology serves as a central hub for managing payments, offering a secure and efficient means of conducting transactions in the digital space. Payment … Read more

How to Unlock Hidden Insights in Your Government Agency’s Revenue Report

Professional analyzing detailed revenue data on a computer while taking notes in a modern office setting.

How to Unlock Hidden Insights in Your Government Agency’s Revenue Report October 16, 2023 / Blog Post Table of Contents For government agencies, a revenue report is not just a financial document. It’s a strategic tool to guide budgetary decisions, resource allocation, and long-term government planning—ultimately contributing to the overall efficiency of government operations. Despite … Read more

The Benefits and Challenges of a Government ERP Payment System

American Politics and Policy - Money

With the ever-growing shift toward digital transactions, the need for governments to implement more extensive front- and back-end system integration is clear. The presence of outdated legacy and manual, error-prone payment processing systems only underscores this reality.  Government enterprise resource planning (ERP) payment systems arise to confront these challenges. Here is everything you need to … Read more

How PayPal and Venmo Can Help You Modernize Your Citizen Payment Experience

mobile phone showing PayPal and Venmo payment options

The Experience Era is upon us. Citizens expect to interact with their local government in the same ways they interact with retailers, their local grocery stores, buying tickets for their favorite comedian, and even the way they pay their babysitters. But for many local governments, modernization is hard to accomplish, especially when it comes to … Read more