The Experience Era is upon us. Citizens expect to interact with their local government in the same ways they interact with retailers, their local grocery stores, buying tickets for their favorite comedian, and even the way they pay their babysitters. But for many local governments, modernization is hard to accomplish, especially when it comes to … Read more
Increase Convenience and Improve Speed-to-Payment The current payment experience is riddled with a few challenges for consumers. With the average U.S. household paying at least 10 bills per month, consumers have multiple payment reminders and bills to manage. With 29% of U.S. consumers living on a variable income each month, at least 16% of households … Read more
The public sector depends on consistent revenue to serve their community. Efficient digital payment solutions do more for government agencies than improve billing and payment systems —they also meet customer needs. Government agencies understand the importance of streamlined payment processes for both sides of a transaction. That’s why your constituents need flexible, convenient payment options … Read more
Automated pay management systems make sense for business. Along with flexibility and security, these systems reduce labor costs and the potential for human error. Once you’ve decided to implement payment management software into your government organization, you must find the perfect fit. After looking high and low for a solution that adapts to your unique … Read more
Just as most businesses must prioritize a streamlined payment process for customers, it’s critical for government agencies, departments etc. But what most teams miss is that a disconnected payment process can hurt everyone at the organization, not just your customer or citizen experience. Internal chaos creates challenges for everyone on the team. And the impact … Read more
We’ve modernized shopping with the click of a button and package delivery the next day. We’ve even modernized the art of ordering takeout. Another click of the button and a delivery right at our doorstep. We’ve managed to modernize nearly everything, from our taxes to drive-thru pharmacies to real-time doorbell monitoring cameras. And yet, many businesses struggle to … Read more
A payment system’s design is one of the most critical components to assess when searching for a platform that ticks all the boxes. You want a system that’ll provide: Flexible payment options Iron-clad security features Robust reporting systems Accurate revenue management However, many bill payment systems don’t offer all of the above, frustrating government organizations … Read more
Living in a rapidly progressing digital age can be challenging. Across every industry, there’s a shift in customer expectations regarding payment processing options. For government organizations, the age-old reliance on a paper payment system design doesn’t cut it anymore. Modern utility payment processing provides a way to solve this issue and better serve your constituents. … Read more
Last week CORE had the privilege of attending the Association of Indiana Counties (AIC) annual conference in South Bend. With over 500 participants, it was a wonderful opportunity to connect with old friends and make some new ones. We were equally impressed with how well the show was organized by the AIC team in terms … Read more
One of the most long-standing pain points plaguing government agencies is the customer experience. Payment processing is a critical touchpoint that directly impacts users, so it’s more important than ever to offer government payment portals that provide citizens a modern, seamless experience. Even if government organizations attempt to streamline their payment processes, the options for … Read more
