Your team only has so much bandwidth. A hosted IVR (interactive voice response) system offers a cost-effective solution to improve customer service while conserving resources and reducing compliance risks associated with other support methods.
CORE’s hosted IVR allows your government agency to offer round-the-clock access to citizen payments and account information. Benefits include the following:
- Automated voice, text, and email notifications
- Automated routine tasks
- Integration with existing systems
- Compliance with PCI DSS standards
Hosted IVR helps your agency streamline citizen engagement with convenient, secure, and optimized features that enhance the payment experience.
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