With CORE, the City of Davenport can accept multiple payment options for billing, offers self-service for residents who need to sign up for new utility services, and provides a seamless license experience for the local business community.
Key results:
→ 15 – 20% reduction in costs to print and mail invoices
→ Zero downtime with CORE’s IVR
→ Faster checkout experience for customer billing and application submissions
→ Anytime, anywhere, any device access